We're always absorbing new information, techniques and ideas, and sometimes we even conduct our own research. Follow along to read more about how we think and work.
Just a couple of weeks ago, my mum made a Facebook boo boo. She had accidentally uploaded a photo and wanted it gone before too many people saw it. So she asked me and I removed it within the space of a minute. Social embarrassment avoided.
As part of our usability and UX research services, we use a whole range of techniques, tools and skills to work out what people think of the products they use, and how a company might change things for the better.
I recently went on holiday to Copenhagen. Now, Copenhagen is lovely, but they drive on the wrong side of the road for us Brits. This quickly resulted in me looking like a complete idiot as I began looking for cars coming from the right rather than the left. Doing a weird triple check before crossing a huge road while looking like a confused, twitchy owl. Then I realised that Copenhagen was actually a UXers dream.
As a user experience professional, I find myself getting unreasonably excited by the smallest new innovations to help users, in the real world or online. But nothing has come close to the absurd childlike glee I felt when seeing the tiniest but most ingenious addition to an operating system for years.
If you want to reduce development costs, build a new digital product, or just improve the experience for both your customers and your bottom line, we should talk.Contact us