Meet the team

We're a multitalented, collaborative team of designers, strategists and psychologists. And that's just the dogs.

Image
Image
Our mission
We make digital products better

We believe that people are at the centre of product design.

We believe that design doesn't happen in one person's head, but as a collaborative team.

And if you're trying to build a product online, we believe we can help.

Our values

Every day at The User Story, we live out our four values. They shape everything we do, the decisions we make and the way we approach our work, and most importantly, the way we treat each other.

Real relationships

We create real relationships with others, and we're genuine with all our interactions. We're open, try to show strength and vulnerability when we need to, and remember that everything starts with people.

Design is decisions

Design artefacts - wireframes, UI and documentation - are secondary to the strategy. Design is just effective decision making. Doing the right thing and achieving goals is more important than churning out mockups.

Succeed together

Every person is valued above all else, whether it's in our team, within a client team, or outside The User Story. We work together as a unit. When we fail or win, we fail together, and we win together.

Never finished

We'll always go above and beyond in everything we do. Our value isn’t measured by time, but in results. Our work is never done and there's always something more to do, and somewhere further to push the product.

Here's our team

Founder Tom Haczewski
Tom Haczewski
Director
Katie Fisher
Katie Fisher
Senior experience strategist
Sammy Marshall
Sammy Marshall
Studio manager
Holly Allen
Holly Allen
Experience designer
Sam Doyle
Sam Doyle
Experience researcher
People
Want to join us?
Email hello@theuserstory.com

...and here come the hounds

Holly
Holly

Tom's Labrador

Bodhi
Bodhi

Tom's Labradoodle

Aayla
Aayla

Tom's Labrador

Phoebe
Phoebe

Katie's Hungarian Viszla

Lexi
Lexi

Katie's Labrador

Basil
Basil

Sammy's Collie-ish Labrador

So, how can we help

If you want to reduce development costs, build a new digital product, or just improve the experience for both your customers and your bottom line, we should talk.

Contact us
Coffee pot
arrow-up icon