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We're always absorbing new information, techniques and ideas, and sometimes we even conduct our own research. Follow along to read more about how we think and work.
We're always absorbing new information, techniques and ideas, and sometimes we even conduct our own research. Follow along to read more about how we think and work.
Just a couple of weeks ago, my mum made a Facebook boo boo. She had accidentally uploaded a photo and wanted it gone before too many people saw it. So she asked me and I removed it within the space of a minute. Social embarrassment avoided.
As part of our usability and UX research services, we use a whole range of techniques, tools and skills to work out what people think of the products they use, and how a company might change things for the better.
I recently went on holiday to Copenhagen. Now, Copenhagen is lovely, but they drive on the wrong side of the road for us Brits. This quickly resulted in me looking like a complete idiot as I began looking for cars coming from the right rather than the left. Doing a weird triple check before crossing a huge road while looking like a confused, twitchy owl. Then I realised that Copenhagen was actually a UXers dream.
As a user experience professional, I find myself getting unreasonably excited by the smallest new innovations to help users, in the real world or online. But nothing has come close to the absurd childlike glee I felt when seeing the tiniest but most ingenious addition to an operating system for years.
If you want to reduce development costs, build a new digital product, or just improve the experience for both your customers and your bottom line, we should talk.
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